Is there a way to let as many pilgrims as possible visit Mecca while at the same time ensure they can perform their rituals in a graceful, spiritual atmosphere?

I’ve been pondering this question after taking my mother to perform umrah a few weeks ago, and decided to write about it for the newspaper.

Now I am fully aware that I speak from a position of privilege. I live next door to Mecca and I can visit basically anytime I want, while millions of Muslims around the world sometimes have to wait for years and save money for life just to make the journey once.

Saudi Arabia has faced criticism for the perceived over commercialisation of Mecca. But both the government and the population of the kingdom take immense pride in welcoming and serving the pilgrims, and that includes making Mecca more accessible.

There are religious and economic motivations to increase the number of umrah pilgrims, but the rapid growth poses questions about the experience, safety and infrastructure. Officials hope the use of AI and other technologies would help tackle those questions.

This is particularly relevant during the holy month of Ramadan, which traditionally has been peak umrah season. Just last week authorities said that half a million pilgrims performed umrah in one day, a new record.